Privacy Policy

Last Updated: January 29, 2026

At Hajoui Services, we are committed to protecting the privacy and security of our clients and website visitors. This policy outlines how we collect, process, and protect your data in accordance with Law No. 09-08 (Morocco) and international data protection standards.

1. Data Controller

The data controller responsible for your personal information is: Hajoui Services [Insert Physical Business Address, e.g., Casablanca, Morocco] Contact Email: [Insert Business Email]

2. Information We Collect

We collect information that allows us to provide specialized professional uniforms and services.

• Direct Information: When you fill out a quote request or contact form, we collect your name, business name, industry (e.g., medical, hospitality), email address, and phone number.
• Transactional Data: For order fulfillment, we collect billing and shipping addresses, tax ID (if applicable), and purchase history.
• Technical Data: We automatically collect your IP address, browser type, and navigation patterns on hajouiservices.com to understand which professional sectors are most interested in our products.

3. Purpose of Data Processing

We use your data for the following legitimate business purposes:

• Order Fulfillment: To manufacture, customize, and deliver your professional uniforms.
• Industry Customization: To provide relevant quotes based on the specific safety and aesthetic requirements of your sector.
• Customer Support: To respond to inquiries regarding fabric quality, sizing, or bulk orders.
• Technical Optimization: To maintain and improve our website performance (powered by Laravel/Botble).

4. Legal Basis for Processing

We process your data based on:

1. Contractual Necessity: To fulfill orders you place with us.
2. Consent: For marketing communications (newsletters) which you can opt-out of at any time.
3. Legal Obligation: To comply with Moroccan tax and accounting regulations.

5. Data Sharing & Third Parties

We do not sell your personal or business data. We share information only with:

• Logistics Partners: To deliver uniforms to your business location.
• Payment Processors: To securely handle transactions.
• Service Providers: Such as our hosting and technical maintenance team.

6. Data Retention

We retain your personal data only as long as necessary:

• Account Information: Kept for the duration of our business relationship.
• Financial Records: Retained for 10 years as required by Moroccan commercial law.

7. Your Rights

Under Law No. 09-08, you have the following rights:

• Right of Access: You can request a copy of the data we hold about you.
• Right to Rectification: You can ask us to correct inaccurate information (e.g., a change in your business address).
• Right to Erasure: You can request that we delete your data, provided it is no longer needed for legal or contractual reasons.
• Right to Object: You can object to your data being used for direct marketing.

To exercise these rights, please contact us at [Insert Email Address]. You also have the right to lodge a complaint with the CNDP (Moroccan National Commission for the Protection of Personal Data).

8. Cookies and Tracking

Our website uses cookies to enhance user experience. You can choose to disable cookies in your browser settings, though this may impact your ability to use certain features on our site.

9. Security Measures

We implement rigorous technical and organizational security measures to protect your data from unauthorized access, loss, or alteration. Our platform utilizes secure encryption protocols for all data transmissions.

10. Changes to This Policy

Hajoui Services reserves the right to update this policy. Any changes will be posted on this page with an updated "Last Updated" date.